Position Purpose:

The Asset Protection Operations Analyst is responsible for supporting enterprise initiatives focused on mitigating operational shrink, improving store execution, and enhancing Asset Protection processes across the company. This role leverages data analysis, operational insights, reporting, and cross-functional collaboration to identify opportunities, support decision-making, and drive consistent execution of Asset Protection programs and initiatives.

The Analyst serves as a key partner to Asset Protection field leaders, Store Operations, Finance, Product Management, and other business stakeholders by conducting operational shrink research, managing critical reporting processes, supporting physical inventory initiatives, and providing analytical insights that help identify root causes, measure performance, and influence corrective actions. Through a combination of analytical problem-solving, process management, and stakeholder engagement, the Analyst helps advance strategies that reduce preventable shrink and strengthen operational excellence across the enterprise.

Responsibilities include conducting operational shrink research and analysis, monitoring trends and performance indicators, developing and maintaining reporting and dashboards, supporting field and SSC business partners through consultation and issue resolution, managing recurring operational processes, contributing to training and communication initiatives, and supporting strategic projects designed to improve asset protection outcomes. The Analyst synthesizes complex data into actionable recommendations, promotes continuous improvement, and helps ensure alignment between Asset Protection strategies and field execution to drive measurable business results. Prior store operations experience and a strong understanding of how shrink occurs in stores are highly preferred.

Key Responsibilities:

• Use quantitative skills to help drive projects and bring value to our Share holders.
• Able to identify, distinguish and analyze multiple components of a problem, and then make conclusions.
• Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
• Prepare and deliver insights and recommendations based on analyses.
• Review sales, operational and financial data (i.e. data process modeling / analysis of problems, regression analysis).
• Identify trends in merchandise lifecycle and conduct customer focus groups and analyze / synthesize findings.
• Interpret data based on specific knowledge of statistics and procedures used.
• Provide input on forecasting based on knowledge of product and technology.
• Provide input on strategy based on knowledge of industry and technology trends.
• Provide customers with specialized information from a variety of resources.
• Facilitate problem-solving sessions with multiple groups of people.
• Synthesize findings from analysis and make verbal / written recommendations to upper management.
• Ability to draw conclusions from store and customer data.

Direct Manager/Direct Reports:

• N/A

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
• The warehouse environment can be dusty and noisy
• Doors are frequently open, causing drafts and interior temperature changes
• Floors around work area may become slippery during wet weather conditions
• May have to handle merchandise and work with tools with sharp edges
• Passing forklifts emit gas fumes
• Tools, supplies and related merchandise may contain hazardous materials

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Bachelor’s Degree preferred
• Three years of retail and/or loss prevention experience preferred
• Knowledge of Microsoft Office Suite systems including but not limited to Word, PowerPoint, and Excel
• Knowledge of Google BigQuery is preferred
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Quantitative Analysis skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Delivers Results: Sets challenging objectives and communicates clear expectations; demonstrates a clear bias for action and a sense of urgency on priorities; takes ownership of success/failures of initiatives and processes.
• Acts Strategically: Understands and uses financial indicators/metrics to measure the performance of his/her business unit/function and the business as a whole; plans strategically to create growth, improve financial performance, and gain competitive advantage.
• Drives Excellence: Sets and communicates high standards for achievement; holds Associates accountable for performance; uses sound judgement and makes good decisions in a timely manner.
• Excels in Customer Service: Treats internal customers (Home Depot Associates) with the highest level of responsiveness; listens to what Associates have to say and values what they know about The Home Depot.
• Inspires Achievement: Passionate about The Home Depot and his/her role in the business; energizes Associates about the future and their role in the success of the business.
• Lives Integrity: Demonstrates behaviors and work styles that are consistent with The Home Depot values; stands up for what is right in the face of opposition at any level; makes decisions based on accurate information; is always honest and trustworthy.
• Builds Relationships: Forms and maintains effective partnerships across organizational boundaries to share information, improve decision making and leverage capabilities; generates a welcoming environment for all customers, associates and business partners.
• Creates Inclusion: Champions the value of each individual' s contribution, knowledge, skills and abilities; seeks out and uses diverse inputs and contributions to ensure a quality outcome.