Contractors’ Warehouse —
Learning Solutions – Staff Product Support Specialist
Location – Austin, TX
Job ID – Req166013
Category – Technology
Apply By – 02/25/2026
Location – Austin, TX
Job ID – Req166013
Category – Technology
Apply By – 02/25/2026
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Pay Range
The pay range for this position is between $80000-220000.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
Consistent with The Home Depot’s commitment to openness and transparency, we are informing you that a qualified in-line successor is being considered for this position. However, all interested candidates are strongly encouraged to apply. No selection decision has been made, and the final decision will be based solely upon choosing the most qualified and suitable candidate for the position.
Position Summary
The Learning Solutions Staff position is responsible for evaluating, integrating, and optimizing learning technologies that enhance the overall learning ecosystem. This role serves as both a systems strategist and hands-on enabler, supporting day-to-day operations while leading innovation efforts across platforms. With a focus beyond traditional LMS administration, the Learning Solutions Staff partners with cross-functional teams to implement solutions that improve the learner experience, streamline L&D workflows, and drive the adoption of emerging technologies such as AI, automation, and Learning Experience Platforms (LXPs). This role combines expertise in learning platforms, process automation, and user experience design to ensure L&D technologies are scalable, efficient, and aligned with business goals.
Key Responsibilities:
- 25% Support & Enablement:
- Participates in advanced troubleshooting and drives resolution
- Interfaces with business stakeholders and IT teams to elicit problem details
- Addresses technical issues both synchronously and asynchronously; escalates accordingly
- 30% Delivery & Execution:
- Provides after hours, overnight, and weekend on-call support
- Documents, reviews and ensures that all quality and change control standards are met
- Provides advanced support for VP level and above
- Partners with other teams to consult, provide technical expertise, and assist in resolving high level technical issues; engages with IT project and product teams as needed at a SME level; engages other teams to fix at root cause level when appropriate
- Develops requirements and specifications for project and product lifecycles
- Identifies diagnostic utilities to aid in troubleshooting
- Researches and drive the implementation of software updates, drivers, and knowledge bases to aid in problem resolution
- Engages vendors as needed to resolve or proactively remediate issues; maintains and nurtures relationships with software vendor
- Identifies process and systems improvements that drive quality within the team
- Acts as a role model for maintaining relationships with site leadership
- 5% Administration & Operations:
- Reviews and analyzes reports on call volume, quality, etc. and makes decisions accordingly
- Evaluates documented resolutions and analyzes trends to prevent future problems
- 40% Learning:
- Produces and updates content for knowledge base articles and training for product support team
- Guides the communication of troubleshooting approaches and methods across IT functions; serves as a resource for more junior team members on how to approach or complete this task
- Sets standards in call handling and problem resolution best practices; serves as a resource for more junior team members on how to approach or complete this task
- Analyze information to determine areas for further training and coaching
- Researches and incorporates pertinent product update information in alignment with current trends
Direct Manager/Direct Reports:
- Typically reports to the Product Support Manager or Sr. Manager.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Must be legally permitted to work in the United States
Preferred Qualifications:
- 3+ years of experience in learning technologies, and instructional design.
- Proficiency with tools such as LMS platforms, SharePoint, Microsoft Power Platform, and learning analytics dashboards.
- Familiarity with SCORM/xAPI standards, content authoring tools, and data interpretation.
- Understanding of UX/UI principles and their application in digital learning environments.
- Experience piloting or implementing emerging technologies (AI agents, chatbots, LXP, etc.).
- Experience integrating learning platforms with enterprise tools (e.g., Workday, Microsoft Viva, MS Teams).
- Experience supporting a hybrid or distributed L&D team.
- Strong troubleshooting, communication, and collaboration skills.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Decision Quality: Making good and timely decisions that keep the organization moving forward
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Resourcefulness: Securing and deploying resources effectively and efficiently
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Location – Austin, TX
Job ID – Req166013
Category – Technology
Apply By – 02/25/2026
Role Overview
Consistent with The Home Depot’s commitment to openness and transparency, we are informing you that a qualified in-line successor is being considered for this position. However, all interested candidates are strongly encouraged to apply. No selection decision has been made, and the final decision will be based solely upon choosing the most qualified and suitable candidate for the position.
Position Summary
The Learning Solutions Staff position is responsible for evaluating, integrating, and optimizing learning technologies that enhance the overall learning ecosystem. This role serves as both a systems strategist and hands-on enabler, supporting day-to-day operations while leading innovation efforts across platforms. With a focus beyond traditional LMS administration, the Learning Solutions Staff partners with cross-functional teams to implement solutions that improve the learner experience, streamline L&D workflows, and drive the adoption of emerging technologies such as AI, automation, and Learning Experience Platforms (LXPs). This role combines expertise in learning platforms, process automation, and user experience design to ensure L&D technologies are scalable, efficient, and aligned with business goals.
Key Responsibilities:
- 25% Support & Enablement:
- Participates in advanced troubleshooting and drives resolution
- Interfaces with business stakeholders and IT teams to elicit problem details
- Addresses technical issues both synchronously and asynchronously; escalates accordingly
- 30% Delivery & Execution:
- Provides after hours, overnight, and weekend on-call support
- Documents, reviews and ensures that all quality and change control standards are met
- Provides advanced support for VP level and above
- Partners with other teams to consult, provide technical expertise, and assist in resolving high level technical issues; engages with IT project and product teams as needed at a SME level; engages other teams to fix at root cause level when appropriate
- Develops requirements and specifications for project and product lifecycles
- Identifies diagnostic utilities to aid in troubleshooting
- Researches and drive the implementation of software updates, drivers, and knowledge bases to aid in problem resolution
- Engages vendors as needed to resolve or proactively remediate issues; maintains and nurtures relationships with software vendor
- Identifies process and systems improvements that drive quality within the team
- Acts as a role model for maintaining relationships with site leadership
- 5% Administration & Operations:
- Reviews and analyzes reports on call volume, quality, etc. and makes decisions accordingly
- Evaluates documented resolutions and analyzes trends to prevent future problems
- 40% Learning:
- Produces and updates content for knowledge base articles and training for product support team
- Guides the communication of troubleshooting approaches and methods across IT functions; serves as a resource for more junior team members on how to approach or complete this task
- Sets standards in call handling and problem resolution best practices; serves as a resource for more junior team members on how to approach or complete this task
- Analyze information to determine areas for further training and coaching
- Researches and incorporates pertinent product update information in alignment with current trends
Direct Manager/Direct Reports:
- Typically reports to the Product Support Manager or Sr. Manager.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Must be legally permitted to work in the United States
Preferred Qualifications:
- 3+ years of experience in learning technologies, and instructional design.
- Proficiency with tools such as LMS platforms, SharePoint, Microsoft Power Platform, and learning analytics dashboards.
- Familiarity with SCORM/xAPI standards, content authoring tools, and data interpretation.
- Understanding of UX/UI principles and their application in digital learning environments.
- Experience piloting or implementing emerging technologies (AI agents, chatbots, LXP, etc.).
- Experience integrating learning platforms with enterprise tools (e.g., Workday, Microsoft Viva, MS Teams).
- Experience supporting a hybrid or distributed L&D team.
- Strong troubleshooting, communication, and collaboration skills.
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
- Decision Quality: Making good and timely decisions that keep the organization moving forward
- Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Resourcefulness: Securing and deploying resources effectively and efficiently
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; (for positions in Washington State, Spokane, and Tacoma only) – Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; (for positions in Seattle only) – Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
Remote/virtual – An associate in a remote/virtual role typically is not required to work from a designated Home Depot location to complete their job duties. Limited or infrequent in-office presence may be required. We also refer to this as location – independent.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
STORE LOCATION
TX01
VIRTUAL
Austin, TX
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
STORE LOCATION
TX01
VIRTUAL
Austin, TX
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
FRONT END SUPERVISOR (Store)
Front End Supervisor ensure cashiers, back office, and lot associates are trained and ready to provide great customer experience.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Department Supervisor (Store)
Department Supervisors oversee multiple departments and ensure their associates are trained and ready to provide great customer experience.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Kitchen Designer (Store)
Kitchen Designers collaborate with customers to create detailed designs for their kitchen remodel.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Kitchen Designer (Store)
Kitchen Designers collaborate with customers to create detailed designs for their kitchen remodel.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
District Execution Manager (Field)
A District Execution Manager supports multiple stores to ensure projects are executed and standards met for their diestrict.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Service Desk Supervisor (Store)
Service Desk Supervisors ensure orders that are fulfilled through the store are ready on time and available for our customers.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Services Manager (Field)
District Human Resources Managers partner with the stores and vendors on order placement, training, and escalations.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Regional Pro Sales Manager (Field)
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Pro Account Representative (Store)
Pro Account Representative are responsible for finding Pros, building relationships, and growing PRO accounts.
General Office Associate (Warehouse)
Office associates perform many tasks. Depending on the warehouse, some assistants do admin and clerical work, while in other warehouses, they are the main point of contact for customers, helping with orders and scheduling deliveries.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Regional Pro Sales Manager (Field)
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Services Manager (Field)
District Human Resources Managers partner with the stores and vendors on order placement, training, and escalations.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Transportation Manager
Transportation managers are over our driver and driver helper teams, manage routes, and help ensure customer deliveries run smoothly.
Area Supervisor
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Regional Pro Sales Manager
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Maintenance Manager (Warehouse)
Maintenance managers execute the standards and guidelines of safety and cleanliness in our distribution centers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Repair and Liquidation Center Tool Tech (Warehouse)
A Repair and Liquidation Center Tool Tech repairs small electric and gas powered tools.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant General Manager (Warehouse)
An Assistant General Manager (AGM) is responsible for helping the General Manager (GM) by working with the OMs and Area Supervisors and to ensure orders are fulfilled quickly and efficiently.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Market Delivery Manager (Warehouse)
A Market Delivery Manager supports multiple Market Delivery Operations (MDO) to ensure efficiency and customer service.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant General Manager (Warehouse)
An Assistant General Manager (AGM) is responsible for helping the General Manager (GM) by working with the OMs and Area Supervisors and to ensure orders are fulfilled quickly and efficiently.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
Regional Delivery Manager (Field)
A Regional Delivery Manager is responsible for driving improved customer, associate, and carrier experience in their region.
Territory Operations Manager (Field)
A Territory Operations Manager (TOM) supports multiple stores in a region to ensure operations are running smoothly by providing training and coaching to ensure stores are profitable.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
General Manager (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Manager (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Market Delivery Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Execution Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Merchant (Store Support Center)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Regional Director Operations (Field)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
General Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Manager (Field)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
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